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SUPPORT

Our aim at Powertraveller is to bring you the very best in universal portable power and solar chargers and travel accessories. That's why we like to know what our customers want when purchasing such goods. If there is something you'd like to see on our site or you just want to give us some feedback, give us a call, send us an email or write to us!

If you would like to receive our latest brochure, please email us together with your name and full postal address and we will send one out to you.

Have a question about Powertraveller or one of our products? Use the FAQ filter below to find the answer.

If we haven't answered your question or if you'd like to organise a return, simply email our support department at support@powertraveller.com

Powertraveller
All Products
General Questions
*NEW* discovery
*NEW* extreme
*NEW* extreme solar
*NEW* mini-g
powerchimp4A
powergorilla *NOW 24000MAH*
powergorilla tactical version
powermonkey classic micro USB version
powermonkey explorer 2 SILVER
powermonkey extreme tactical
solargorilla
solargorilla tactical version
solarmonkey adventurer
solarmonkey expedition

Frequently asked questions

Where can I order additional powermonkey tips for my device?

Please use our online tip selector to find the appropriate tip for your device. 

Where can I purchase additional powerchimp tips?

Please use our online tip selector to find the appropriate tip for your device. 

I love Powertraveller products - can I request a brochure?

You can request a brochure by emailing sales@powertraveller.com with your address details

Where else can I buy Powertraveller products from?

Visit our Where to Buy page to find out where you can purchase Powertraveller products around the world.

How do I contact customer support?

If your problem is with a product please contact support@powertraveller.com.  Please note that we aim to respond to any customer service enquiries within 5 (five) working days. We reply to these emails in the order that we receive them - email is the preferred method of contact.  To enable us to help you quickly, please give us as much information about your query as possible and please include a contact telephone number.
 

I bought a Powertraveller product via a Duty Free outlet - who do I return it to?

We can only accept items from Duty Free which are faulty and require repair / replacement.  If a refund is required, the product will have to be returned to the original retailer.

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