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Our aim at Powertraveller is to bring you the very best in universal portable power and solar chargers and travel accessories. That's why we like to know what our customers want when purchasing such goods. If there is something you'd like to see on our site or you just want to give us some feedback, give us a call, send us an email or write to us!

If you would like to receive our latest brochure, please email us together with your name and full postal address and we will send one out to you.

Have a question about Powertraveller or one of our products? Use the FAQ filter below to find the answer.

If we haven't answered your question or if you'd like to organise a return, simply email our support department at support@powertraveller.com

Powertraveller
All Products
General Questions
*NEW* discovery
*NEW* extreme
*NEW* extreme solar
*NEW* mini-g
powerchimp4A
powergorilla *NOW 24000MAH*
powergorilla tactical version
powermonkey classic micro USB version
powermonkey explorer 2 SILVER
powermonkey extreme tactical
solargorilla
solargorilla tactical version
solarmonkey adventurer
solarmonkey expedition

Frequently asked questions

How do I use the bike mount with the powermonkey explorer 2?

Please download from the bike mount accessory page

Can I charge my powermonkey explorer2 via solar power?

Yes you can. You can charge it via the solargorilla or the powermonkey extreme solar panel (sold separately) using the USB cable included with your powermonkey explorer2. 

Can I charge my powermonkey explorer2 and charge my device at the same time?

Yes you can. This is called daisy chaining. However, if the battery on your powermonkey explorer2 drops to below 10% you won’t be able to. You will have to wait until it has charged back up to 30% before being able to daisy chain again. 

Is my powermonkey explorer2 tough enough for demanding expeditions?

Yes! The powermonkey explorer2 is made of aluminium meaning it is unbelievably strong. We put it under a Land Rover wheel and it held the car up and still worked afterwards. The wire is tougher than most and the sockets have protectors so it is perfect for any expedition. 

Is my powermonkey explorer2 waterproof?

The body of your powermonkey explorer2 is totally waterproof however the input and output sockets are only IP65 (splash proof.)

How do I turn my powermonkey explorer2 on?

To turn on your powermonkey, hold down the button for three seconds. To turn it off, do the same. 

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