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SUPPORT

Our aim at Powertraveller is to bring you the very best in universal portable power and solar chargers and travel accessories. That's why we like to know what our customers want when purchasing such goods. If there is something you'd like to see on our site or you just want to give us some feedback, give us a call, send us an email or write to us!

If you would like to receive our latest brochure, please email us together with your name and full postal address and we will send one out to you.

Have a question about Powertraveller or one of our products? Use the FAQ filter below to find the answer.

If we haven't answered your question or if you'd like to organise a return, simply email our support department at support@powertraveller.com

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General Questions
*NEW* discovery
*NEW* extreme
*NEW* extreme solar
*NEW* mini-g
powerchimp4A
powergorilla *NOW 24000MAH*
powergorilla tactical version
powermonkey classic micro USB version
powermonkey explorer 2 SILVER
powermonkey extreme tactical
solargorilla
solargorilla tactical version
solarmonkey adventurer
solarmonkey expedition

Frequently asked questions

Can I use rechargeable batteries with a higher capacity than 1800mAh?

Yes.  The powerchimp 4A will support higher capacity batteries than 1800mAh.

I am using non-rechargeable batteries but the powerchimp 4A will not charge my phone?

When holding the unit so the 4 x LED lights are at the top, remove the 4th battery on the right.  The powerchimp 4A should now charge your phone.

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